Pick ONE of these real world ICT scenarios, but do not pick the same one as any classmate:

  • using an ATM machine
  • paying in the supermarket
  • using SIMS
  • buying film tickets
  • buying clothes online
  • buying aeroplane tickets online
  • setting off a smoke alarm
  • walking through a metal detector in the airport
  • working in a call centre
  • renting a DVD
  • swiping your Oyster card
  • selecting a song on your MP3 player
  • sending an email
  • sending a text message on your phone
  • playing a CD
  • operating a microwave oven
  • opening a Word document

DESCRIBE IT IN TERMS OF ITS INPUT, PROCESSING, OUTPUT, STORAGE AND FEEDBACK.  You have to think about this one – it will be hard – but have a go, no-one will judge you if you mess it up.  I reckon we will all learn a lot from this question.

I’m specially calling out to Ranjit, Doniksan, Arty, Ahilan and Sed to come up with extra good answers. 🙂



  1. Sayed Alam · September 27, 2010

    Sending an email

    Input- Signing in
    Processing- Loading
    Out put- Reading emails
    Storage- Emails in your inbox
    Feedback- Sending email

  2. Sir · September 27, 2010

    Well done, Sayed, and welcome to the blog –

    Your answer is all OK except FEEBACK. For sending emails, a good example of feedback would be the error message that pops up when a user attempts to send an email with no text in the body. The message says something like: “You are sending an email without text in the body. Are you sure you want to do this? YES/NO”.

    Nice work – now have a look at the other Qs…

  3. Sed Asamany · September 27, 2010

    Setting off a smoke alarm

    Input- Setting your house on fire.
    Processing- Alarm senses for smoke.
    Out put- The smoke alarm activates if there is smoke being sensed.
    Storage- Smoke intensity setting – if you are a bad cook and usually set of the alarm you can change the intensity so it needs more smoke to go off.
    Feedback- Pressing button to turn off alarm – confirmation – do you want to turn off alarm “Yes/No”.

    • Sir · September 27, 2010

      Let me think….

      OK: think of the ICT here…

      Input: Smoke to the smoke sensor

      Processing: Sensor sends message to the system which triggers alarm

      Storage: good idea – if your alarm is sophisticated and comes with different settings, then yes. Or perhaps a sophisticated one would also store the date and time the alarms went off?

      Output: the alarm

      Feedback: good.

      Well done Sed, I knew you would think it through — keep that up and you’ll do well. Don’t forget to attempt the other questions in this week’s homework.

  4. Ahilan · September 27, 2010

    Buying aeroplane tickets online:
    Input- The input would be searching and selecting the location, date and the number of passangers that are included in the flight.
    Processing- This would be the company engine working out the pricing and the timing of several flights.
    OutPut- This would be the website displaying the price and the time for the flight. Some even provide further ifnormation like Seat numbers.
    Storage- This would the company saving the purchase of the ticket and reserving a place on the plane, this would therefore tell the engine that there are now are less available places.
    Feedback- The Invoice of the purchased ticket including all the information.

    • Sir · September 27, 2010

      Good to get your early input Ahilan – you will do well if you keep this up. Now then let’s think…

      Input, processing, output: all good

      Storage: Saving the purchase of the ticket is OK. Reserving a place on the plane is part of Processing. Decrementing the Available Seat count is also Processing.

      Feedback: the Invoice is part of output. Feedback might be telling the user there are no seats on the desired date, and to try a different date or time.

      Well done, good thinking. Make sure you read everyone else’s attempts, my responses, and also attempt the other questions.

  5. Maywand Bakhtani · September 27, 2010

    Opening a Word document

    Input- .Installing the microsoft word and clicking on it.

    Processing- It starts loading.

    Output- Word document opens and you ready to type.

    Storage- When you close it asks you a qustion: DO you want to save the Changes in the Document? Yes,No,Cancel. If you press yes then it it saved to you documents.

    Feedback- Confirming if you want to save the changes to the documents or just canceling any changes you dont want. If you dont want the document press (NO) then it exits from it.

    • Sir · September 27, 2010

      Earlier this week, Maywand – jolly good. Now then….

      Input: Double-clicking it. (We have to assume the software is already installed.) I have to be picky with terminology, because the examiner will be too.

      Processing & Output: OK…

      Storage: That would be an example of Feedback. Storage is your Windows Explorer holding all the files in the correct folders.

      Feedback: OK. Another example might also be that error message that tells you that the document is already open, and asks you if you want to open a Read Only copy.

      Well done, make sure you attempt the rest of the Qs – and read your classmates’ responses.

      Hard work, Maywand, hard work! 🙂

  6. kabier · September 27, 2010

    playing cd

    input= inserting cd in the drive
    processing= cd is loading
    output= displays songs
    feedback= press the button to play/pause

  7. kabier · September 27, 2010

    sorry sir forgot storage
    storage= number of songs and song names

    • Sir · September 28, 2010


      Input: data is read from CD

      Processing: Format recognised, tracks loaded into play list

      Output: displays and plays songs

      Feedback: Good! Pausing is a permanent feedback option.

      Storage: the data is permanently stored on the CD.

      🙂 Keep it up Kabier – think in public, it’s healthy.

  8. Ranjit Singh · September 28, 2010

    Input: sweeping my oystercard on the bus.
    procccesing : it will read your card and check if i am aloud to travel (e.g check how much money i have)
    Storage: it contains the information about your oystercard so the card reader will check the storage for your oyestercard
    output: the card reader makes a noise and show’s a message if your oyestercard is accepted, if its rejected then it would have a diffrent sound and mesage sayin somthing about the oyestercrd denied.
    Feedback: if the oystercard is rejected the card reader will show a message sayin it needs updating etc.

    • Sir · September 28, 2010


      Input, processing, feedback: OK.

      Storage: Your card stores your user ID; TFL’s central database stores all your rides, account balance and what zones you are allowed to travel in.

      Output: green light, gate open; red light, gate not open.

  9. supermani · September 29, 2010

    input – insert card in to machine
    processing – loading information
    storage – amount of money in your account
    output – withdrawing money from account

    • Sir · September 29, 2010


      Which one is this? Using an ATM machine?

      Input: account number and pin entered via screen and magnetic strip

      Processing, storage, output: OK, although you might add that output is also your new balance on the screen. What about feedback? “You have insufficient funds, enter a lower amount.”

      • supermani · September 30, 2010

        oh seen yeh i know what you mean sir
        my bad

  10. zainab hirani · September 29, 2010

    playing a CD
    input:inserting a cd

    processing:it will read the CD

    storage:it contains the information like songs or movies or other data

    output: n the results are shown on monitor

    feedback: can control the operation during the play.. like switch songs.. forward movies… but if data is corrupt .. the cd rom drive will display error

  11. Sir · September 29, 2010


    Kabier already did the CD. Now I know you didn’t read the earlier posts – you really should read the earlier posts, because you learn from them.

    Your answer is OK, by the way.

  12. zainab hirani · September 30, 2010

    yeahhh i really didnt read the older post but in future i will sorryyy sir

  13. Anujan Ahileswaran · September 30, 2010

    Paying in the Supermarket-using cash

    INPUT- The amount cash given
    Processing-calculating the balance need to give back.
    Feedback-how much you saved today on your shopping ( on the reciept )

    • Sir · October 3, 2010


      Input: cashier inputs the product details into the system via either a bar code reader or by typing in the product code in by hand.

      Processing: Systems updates total, locates customer if a store card is also used.

      Output: total; receipt.

      Feedback: Error messages to cashier, such as, perhaps, item out of stock..?

  14. Doni · September 30, 2010

    Using an ATM machine:

    Input: Inserting card into machine, entering account number and pin.
    Processing: Loading information.
    Storage: The amount of amount in the account.
    Output: Money given out, along with new balance.

    • Sir · October 3, 2010


      Tut tut tut, Supermani did this one, see my comments above!

  15. Dom · September 30, 2010

    Buying Film Tickets (Debit Card)
    Input – Type your account details.
    Processing – Checking the details
    Storage – How much to pay for the ticket
    Output – Receipt
    Feedback – Not enough balance to pay for the ticket

    (Not sure about the storage) 🙂

    • Sir · October 3, 2010


      Input: via touch screen interface in modern cinema, user selects film, time, seat number.

      Processing: system checks availability

      Storage: database holds all film titles showing on each screen, film times, seat availability, prices, etc.

      Output: prints film tickets.

      Feedback: screen messages such as “this seat is taken”, “there are no longer tickets available for this film at this time”, etc.

  16. Samir Ibrahimi · September 30, 2010

    Sending a text message on your phone

    Input – is writing a text message
    Processing – Getting send to server
    Output – Text message, send and received
    Storage- It saves the messages you have sent (Send messages)
    Feedback- If you don’t have enough credit, it than tells you that you can’t send any text messages

    • Sir · October 3, 2010


      All OK.

  17. Arok · September 30, 2010

    Using SIMS

    Input- Morning registration result (N,/,L etc.)
    Processing- Saving it
    Output-Attendance %
    Storage- Your future boss can check if you had good attendance (You may also put EMA here.)
    Feedback- If you put something wrong (example $) you will get error message.

    You owe me a lot of chocolate for this, i did not watch first 30 minutes of Lech Poznan – FC Red Bull Salzburg.

    • Sir · October 3, 2010


      Who are you? Are you in our class? Anyway, I’ll just assume you are for now..

      Input: teacher types in morning registration

      Processing: SIMS updates table holding student attendance data

      Output: that class’s register screen is updated

      Storage: huge amounts of data are held on each child on the system

      Feedback: error messages, for example, “you cannot set a detention date in the past”.

  18. Yathushan Yuvanaraj · September 30, 2010

    (This one is not on the list :P)

    1. Input – Entering the grades in to the system
    2. Processing – sorting the list in alphabetical order
    3. Output – Printed out of the students grades
    4. Storage – the data has been input into the system it might be stored without any further processing takin place.
    5. Feedback – Do you want to safe changes you made? “yes” or “no”

    • Sir · October 3, 2010



  19. Keval · October 1, 2010

    Playing A CD
    Input – Transfer songs to CD
    Processing – Songs being saved to disk
    Output – Music can be played out
    Storage – The songs are stored on the disk
    Feedback – If RW CD, Can u add or remove Songs

  20. Sir · October 3, 2010


    Do your homework earlier – how can I mark it at 7:45am the day of class? AND this one was already done by both Kabier and Zainab above – meaning, you haven’t read this very useful page. If you haven’t read it, it’s not in your head. Then in class I catch you playing helicopter games………. Tut tut.

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